Salesforce-Maps-Professional Exam Brain Dumps - Study Notes and Theory [Dec-2023]
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NEW QUESTION # 25
What are the three reasons why a user would plot a Live Layer in Maps?
- A. To dispatch the nearest driver to a service call
- B. To see any occurrences of speeding events for a given Live Asset
- C. To measure the distance driven for a Live Asset during a specific period of time
- D. To enable Live Location for a driver
- E. To validate a driver's location in the event of an emergency
Answer: A,B,E
Explanation:
Explanation
A user can plot a Live Layer in Maps for three main purposes. One is to dispatch the nearest driver to a service call, which can help optimize routing and scheduling. Another is to validate a driver's location in the event of an emergency, which can help ensure safety and security. A third is to see any occurrences of speeding events for a given Live Asset, which can help monitor performance and compliance. These purposes are explained in the Create Live Layers document.
NEW QUESTION # 26
Alpine Energy has two teams that visit the same set of accounts, Sales Reps and Merchandisers. Sales Reps prefer to visit their accounts in the afternoon and Merchandisers prefer the morning. How should the admin configure Maps Advanced Visit Windows to meet this requirement?
- A. When creating a new Visit Window, ensure the "Visit Window 1" and "Visit Window 2" sections reflect the combined preferred visit times for each team.
- B. Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
- C. A Routable record can only be assigned to one Visit Window.
- D. Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit Windows and the other for Merchandiser Visit Windows.
Answer: D
Explanation:
Explanation
According to the Salesforce Maps Configuration module on Trailhead1, to create multiple visit windows for different types of visits, you need to create two lookup fields on the Account object to the Visit Window object. This way, you can assign different visit windows to different routable records.
NEW QUESTION # 27
The team at Alpine Energy uses Maps Advanced and is planning to do a targeted sales calls in the field for a new product launch. They want to try to maintain standard cadences with their customers, but their priority is to visit certain subsets of customers at least one time in conjunction with their marketing campaign. What should they do?
- A. Leverage Promotional Windows to prioritize visits to the subset of the targeted customers.
- B. Manually plan the targeted stores and let Maps Advanced fill in the rest of the calendar
- C. Update frequencies for the targeted stores and use the existing visit plan.
- D. Create a new visit plan with adjusted frequencies for the targeted sales calls.
Answer: A
Explanation:
Explanation
The team at Alpine Energy can leverage Promotional Windows to prioritize visits to the subset of the targeted customers. Promotional Windows are a feature in Maps Advanced that allow users to create temporary changes in visit frequencies for specific customers or datasets. This way, they can maintain their standard cadences with their customers, but also focus on the new product launch for a certain period of time.
NEW QUESTION # 28
Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?
- A. On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
- B. Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
- C. Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.
- D. Pick Opportunity from the drop down list on the Tooltips tab.
Answer: A
Explanation:
Explanation
To see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer, the developer should use the Related List Tab on the Marker Layer configuration. This tab allows the developer to add related objects to the marker layer and display them as a list when a pin is clicked. The developer can choose "Opportunities" from the "Add New" drop down and increment the Display counter to "5" to show only the five most recent Opportunities. The Related List Tab is explained in the Explore Salesforce Maps on Desktop unit.
NEW QUESTION # 29
What are two considerations a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine?
- A. The user has been assigned to the OAuth user' profile
- B. The OAuth user was assigned to an active visit plan
- C. The OAuth User has been assigned the 'Maps Admin' Permission Set
- D. The OAuth User has been assigned to a role which is above the Maps Advanced end users in the Salesforce Role D Hierarchy
Answer: C,D
Explanation:
Explanation
These are two considerations that a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine. An OAuth user is required to perform optimizations for routes in Advanced Routing4. The OAuth user should have the following permissions and roles6:
The OAuth user should have the Salesforce Maps Advanced Permission Set License assigned.
The OAuth user should have the Maps Admin and SF Maps Advanced Permission Sets assigned.
The OAuth User has been assigned to a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy. The OAuth user does not need to be assigned to an active visit plan, as this is not relevant for setting up an OAuth user. The OAuth user does not need to be assigned to the 'OAuth user' profile, as this is not a valid profile in Salesforce.
NEW QUESTION # 30
An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
- A. Ensure Allow Activities is enabled for the "Appointment" object
- B. Create a dataset with "Appointments" as the base object
- C. Select "Appointments" as the visit object for the visit completion criteria within the dataset
- D. Configure "Appointments" in Routes and Schedule settings within Maps Configuration
Answer: D
Explanation:
Explanation
The administrator must configure "Appointments" in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced.
This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in the Select a Calendar Object for Output document.
NEW QUESTION # 31
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?
- A. Lead Developer
- B. Customer Success Manager
- C. Solution Architect
- D. Project Manager
Answer: D
Explanation:
Explanation
The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 32
What are three things that can be published from Territory Planning to Enterprise Territory Management?
- A. Territories
- B. Geographic Territory Rules
- C. Manually Assigned Opportunities
- D. Lead Assignment Rules
- E. Manually Assigned Accounts
Answer: A,B,E
Explanation:
Explanation
According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules. Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2. Territories are the hierarchical units that define sales and service coverage areas3. Geographic territory rules are rules that assign accounts to territories based on their address fields4.
NEW QUESTION # 33
A client has a few key accounts that they do not want to change during optimization in Territory Planning.
What are two options a Consultant should recommend?
- A. Remove those accounts from the data set
- B. Remove those accounts from focus
- C. Lock those units to the area
- D. Leverage a legend filter to remove those accounts
Answer: B,C
Explanation:
Explanation
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
References: Optimization in Salesforce Maps Territory Planning
Removing those accounts from focus or locking those units to the area are two options that a Consultant should recommend to prevent changes to key accounts during optimization in Territory Planning. Removing those accounts from focus means that they will not be included in the optimization process, while locking those units to the area means that they will not move during optimization, but the value of those units will be considered when creating balanced areas2. Leveraging a legend filter to remove those accounts or removing those accounts from the data set are not recommended options, as they will affect the accuracy and completeness of the data and the optimization results.
NEW QUESTION # 34
Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?
- A. Maps Live Asset Daily Summary
- B. Maps Live Asset Daily Summary Event
- C. Maps Live Event
- D. Maps Route
Answer: A
Explanation:
Explanation
The Maps Live Asset Daily Summary object should be included in a Salesforce Report to see the total distance traveled each day by a Sales Rep. This object stores the summary information of a Live Asset's activity for a given day, such as the start and end time, the total distance, the total duration, and the number of stops. The admin can create a report using this object and filter by the Live Asset name or ID to see the distance traveled by each Sales Rep. This is explained in the Create Reports for Live Assets document.
NEW QUESTION # 35
What is the process of Geocoding?
- A. Assigning colors and shapes to geographic coordinates based on specific fields or multiple fields
- B. Converting only a physical street address into geographic coordinates (latitude and longitude) which are used to place markers on a map or position the map
- C. Converting geographic coordinates into street addresses that can be used for visualization on a map
- D. Converting a physical or non physical street address into geographic coordinates (latitude and longitude) which are used to place markers on a map or position the map
Answer: D
Explanation:
Explanation
geocoding is the process of transforming a description of a location-such as a pair of coordinates, an address, or a name of a place-to a location on the earth's surface. You can geocode by entering one location description at a time or by providing many of them at once in a table. The resulting locations are output as geographic features with attributes, which can be used for mapping or spatial analysis123. Therefore, the correct answer is C.
NEW QUESTION # 36
A Salesforce Maps Solution Architect works for an implementation partner and is in the middle of a Salesforce Maps + Territory Planning scoping session with the customer. Which three abilities should the Solution Architect have to successfully scope the project?
- A. Being effective at planning, monitoring, and reviewing Maps customer use cases
- B. Excellent verbal and written communication skills
- C. Understanding design pitfalls and mitigation actions
- D. Having deep knowledge of competitor products like Esri ArcGIS and Geopointe
- E. Experience in a Maps selling role with aggressive quota responsibilities
Answer: A,B,C
Explanation:
Explanation
A Salesforce Maps Solution Architect should have excellent verbal and written communication skills, understanding of design pitfalls and mitigation actions, and being effective at planning, monitoring, and reviewing Maps customer use cases to successfully scope the project. These abilities are essential for gathering and analyzing the customer's requirements, designing and proposing the best solution, and ensuring the quality and satisfaction of the implementation. These abilities are also part of the Salesforce Maps Solution Architect Certification exam guide.
NEW QUESTION # 37
Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?
- A. Maps Live Asset Daily Summary
- B. Maps Live Asset Daily Summary Event
- C. Maps Live Event
- D. Maps Route
Answer: A
Explanation:
Explanation
Maps Live Asset Daily Summary is the object that the Admin should include in a Salesforce Report to see the total distance traveled each day by a Sales Rep. Maps Live Asset Daily Summary is a custom object that stores information about the daily activities of a Maps Live Asset, such as a vehicle or a mobile device3. One of the fields in this object is Total Distance Traveled, which captures the total distance traveled by the asset in miles or kilometers4. By creating a report based on this object, the Admin can compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Maps Live Asset Daily Summary Event, Maps Live Event, and Maps Route are not the correct objects for this purpose.
NEW QUESTION # 38
Which two permission sets must an admin assign to sales rep to enable their location tracking?
- A. SF Maps Live Mobile Tracking
- B. SF Maps
- C. SF Maps Admin
- D. SF Maps Live Admin
Answer: A,B
Explanation:
Explanation
The two permission sets that an admin must assign to a sales rep to enable their location tracking are SF Maps and SF Maps Live Mobile Tracking. These permission sets grant access to the Salesforce Maps app and the Salesforce Maps Live feature, which allow users to activate and deactivate live location tracking through their mobile device. The admin must also assign the corresponding permission set licenses and a Maps Permission Group with the Enable Live Mobile Tracking permission. This is explained in the Enable Live Location in the Maps App document.
NEW QUESTION # 39
A territory manager has created a final alignment in Territory Planning and is ready to implement the changes in Salesforce. His organization has 350 territories with over! 00,000 records. What's the most suitable publishing method in this scenario?
- A. Publish to Salesforce Maps
- B. Publish to Enterprise Territory Management
- C. Publish to CSV
- D. Publish to Salesforce Report
Answer: C
Explanation:
Explanation
The most suitable publishing method in this scenario is Publish to CSV. This method allows the territory manager to export the alignment data to a CSV file, which can then be imported into Salesforce using a data loader tool. This method is recommended for large alignments with over 10,000 records, as it can handle high volumes of data and avoid performance issues. This method also allows the territory manager to review and modify the data before importing it into Salesforce. This is explained in the Publish to CSV in Salesforce Maps Territory Planning document.
NEW QUESTION # 40
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?
- A. Lead Developer
- B. Customer Success Manager
- C. Solution Architect
- D. Project Manager
Answer: D
Explanation:
Explanation
The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 41
An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing. Which three steps must the admin complete?
- A. Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned
- B. Make sure that Click2Create is configured for Alpine Customers.
- C. Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing.
- D. Ensure that users are assigned to the records or related records they want to route via user lookup field
- E. Create a custom report type for Alpine Customers in order to import customer list for routing.
Answer: A,C,E
Explanation:
Explanation
These are the three steps that the admin must complete to include their custom object Alpine Customers in Maps Advanced routing. According to the article "Configure custom routable object for Maps Advanced"1, a routable object is an object that represents the location users will navigate to within their Salesforce Maps Advanced Visit Plans, such as Accounts. To configure a custom object as a routable object, the admin needs to create a lookup relationship field on the Maps Advanced Route Waypoint object that points to the custom object1. The admin also needs to create a custom report type for the custom object in order to import the customer list for routing2. Additionally, the admin needs to ensure that all records of the custom object have geocodes (latitude/longitude values) assigned, as this is required for plotting them on the map and routing them3. Making sure that Click2Create is configured for Alpine Customers is not a necessary step, as Click2Create is a feature that allows users to create records directly from the map view, not to include them in routing4. Ensuring that users are assigned to the records or related records they want to route via user lookup field is also not a necessary step, as this is only required for Enterprise Territory Management integration, not for routing5.
NEW QUESTION # 42
A business wants to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Which feature should they use?
- A. Routes
- B. Click2Create
- C. Schedule
- D. Data Layers
Answer: C
Explanation:
Explanation
Schedule is the feature that they should use to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week4. Schedule requires all appointments to have a start and end time or duration5. Schedule also lets users sync their appointments with their Salesforce calendar as events4. This way, the users can optimize their time in the field and keep track of their scheduled events. Click2Create is a feature that allows users to create records directly from the map view, such as leads or accounts2. Data Layers are layers that display data from Salesforce objects or external sources on the map6. Routes are features that allow users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations4. These features are not relevant to the goal of optimizing their outside sales team's time in the field and ensuring that their stops appear in their Salesforce calendar as events.
NEW QUESTION # 43
A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?
- A. Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.
- B. Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.
- C. Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
- D. Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.
Answer: C,D
Explanation:
Explanation
According to the Salesforce Help article on Understand and Troubleshoot Unit Assignment in Salesforce Maps Territory Planning5, two steps that a consultant can take to troubleshoot the issue of no units assigned to areas are: edit the data set, and see what field was used for Unit Assignment, and create a new alignment, and use the correct matching logic for this field; and edit the data set, and what report and/or queries were used to create it, and double check that the reports and/or queries return records when logged in as the OAuth user5. These steps will help ensure that the data set has valid unit assignment values and that there are no issues with data access or permissions5.
NEW QUESTION # 44
What are two prerequisites for enabling live location tracking on mobile devices?
- A. The user needs to create an account on the Maps Live tracking portal and grant the permission to be tracked
- B. The user needs to be out in the field in order for live tracking to be enabled and leveraged.
- C. The user needs to be assigned to the appropriate permission set licenses and permission sets.
- D. The user needs to be assigned to a Maps Permission Group with the 'Enable Live Mobile Tracking' permission.
Answer: C,D
Explanation:
Explanation
these are the two prerequisites for enabling live location tracking on mobile devices. The user needs to have the Maps Live Tracking permission set license and the Maps Live Tracking User permission set assigned to them. The user also needs to be assigned to a Maps Permission Group that has the 'Enable Live Mobile Tracking' permission enabled.
NEW QUESTION # 45
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