[Apr 06, 2024] Get New Salesforce-Maps-Professional Practice Test Questions Answers
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NEW QUESTION # 10
What action should an admin take to specify the assets to include in a Daily Summary?
- A. Create a Salesforce Report that includes all Maps Live Asset records
- B. Create a SOQL filter to determine which Maps Live Asset records should be associated
- C. Select a preexisting Live Layer
- D. Manually select Maps Live Asset records from the available list
Answer: C
Explanation:
According to the Salesforce Help article on Create Live Daily Summary Configuration in Salesforce Maps1, one of the steps to create a daily summary configuration is to select a preexisting live layer. The selected live layer specifies what assets and IoT devices will be included in the daily summary configuration1. A live layer is a layer that displays the current location and status of assets that are tracked by IoT devices2.
NEW QUESTION # 11
A territory manager has created a final alignment in Territory Planning and is ready to implement the changes in Salesforce. His organization has 350 territories with over! 00,000 records. What's the most suitable publishing method in this scenario?
- A. Publish to Salesforce Maps
- B. Publish to Enterprise Territory Management
- C. Publish to Salesforce Report
- D. Publish to CSV
Answer: D
Explanation:
The most suitable publishing method in this scenario is Publish to CSV. This method allows the territory manager to export the alignment data to a CSV file, which can then be imported into Salesforce using a data loader tool. This method is recommended for large alignments with over 10,000 records, as it can handle high volumes of data and avoid performance issues. This method also allows the territory manager to review and modify the data before importing it into Salesforce. This is explained in the Publish to CSV in Salesforce Maps Territory Planning document.
NEW QUESTION # 12
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Ask their Admin to regenerate routes for the Visit Plan
- B. Add the skipped visits to a future day from the Maps Schedule
- C. Create Salesforce Events for the skipped visits
- D. Use the Plan My Visits button from the Maps Advanced Route Calendar
Answer: D
Explanation:
Explanation
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
NEW QUESTION # 13
What two layers are required to configure Live Rules?
- A. Maps Shape Layer
- B. Maps Data Layer
- C. Maps Marker Layer
- D. Maps Live Layer
Answer: A,D
Explanation:
Maps Live Layer and Maps Shape Layer are the two layers required to configure Live Rules. Live Rules are custom geofences that track whether a Maps Live Asset enters or exits a specific area5. To create a Live Rule, the user needs to select a Maps Live Layer and a Maps Shape Layer from the configuration options5. A Maps Live Layer is a layer that displays live location data of assets and drivers on the map3. A Maps Shape Layer is a layer that displays custom boundaries drawn on the map using polygon, circle, or rectangle tools6. These two layers define the assets and areas involved in the Live Rule. Maps Data Layer and Maps Marker Layer are not required for configuring Live Rules.
NEW QUESTION # 14
A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?
- A. Balance
- B. Continuity and Revenue
- C. Continuity and Compactness
- D. Compactness and Disruption
Answer: A
Explanation:
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1. Reference: Optimization in Salesforce Maps Territory Planning
NEW QUESTION # 15
What are the three reasons why a user would plot a Live Layer in Maps?
- A. To see any occurrences of speeding events for a given Live Asset
- B. To dispatch the nearest driver to a service call
- C. To measure the distance driven for a Live Asset during a specific period of time
- D. To validate a driver's location in the event of an emergency
- E. To enable Live Location for a driver
Answer: A,B,D
Explanation:
Explanation
A user can plot a Live Layer in Maps for three main purposes. One is to dispatch the nearest driver to a service call, which can help optimize routing and scheduling. Another is to validate a driver's location in the event of an emergency, which can help ensure safety and security. A third is to see any occurrences of speeding events for a given Live Asset, which can help monitor performance and compliance. These purposes are explained in the Create Live Layers document.
NEW QUESTION # 16
Universal Containers is looking to implement Salesforce Maps Advanced and Consumer Goods Cloud. How should Universal Containers design their process (in order) for Maps Adv solutions?
- A. Create Visits, Optimize to create Visit Plans, Run Optimization, Users access Visits in Salesforce Maps
- B. Create Visit Plan and Visits, Optimize Visits, Assign to users to view in Salesforce Maps
- C. Create Visit Plan, Assign users to Visit Plans, Run Optimization to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
- D. Create Visit Plan, Optimize to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
Answer: C
Explanation:
According to the Salesforce Help article on Creating Visit Plans5, this is the correct order of steps for designing a process for Maps Advanced solutions. A visit plan contains the input for reps' routes, such as datasets, calendar object, planning period, and optimization parameters5. After creating a visit plan, an admin can assign users or user profiles to it, so that they can generate routes based on the visit plan criteria5. Then, an admin can run optimization to create visits, which are individual stops on a route. Optimization takes into account various factors such as travel time, working hours, visit windows, and priorities5. Finally, users can view their visits in Salesforce Maps or Retail Execution app, and execute them according to their schedule6.
NEW QUESTION # 17
A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?
- A. Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.
- B. Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
- C. Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.
- D. Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.
Answer: A,B
Explanation:
Explanation
According to the Salesforce Help article on Understand and Troubleshoot Unit Assignment in Salesforce Maps Territory Planning5, two steps that a consultant can take to troubleshoot the issue of no units assigned to areas are: edit the data set, and see what field was used for Unit Assignment, and create a new alignment, and use the correct matching logic for this field; and edit the data set, and what report and/or queries were used to create it, and double check that the reports and/or queries return records when logged in as the OAuth user5. These steps will help ensure that the data set has valid unit assignment values and that there are no issues with data access or permissions5.
NEW QUESTION # 18
A client has a few key accounts that they do not want to change during optimization in Territory Planning. What are two options a Consultant should recommend?
- A. Remove those accounts from focus
- B. Remove those accounts from the data set
- C. Leverage a legend filter to remove those accounts
- D. Lock those units to the area
Answer: A,D
Explanation:
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1. Reference: Optimization in Salesforce Maps Territory Planning Removing those accounts from focus or locking those units to the area are two options that a Consultant should recommend to prevent changes to key accounts during optimization in Territory Planning. Removing those accounts from focus means that they will not be included in the optimization process, while locking those units to the area means that they will not move during optimization, but the value of those units will be considered when creating balanced areas2. Leveraging a legend filter to remove those accounts or removing those accounts from the data set are not recommended options, as they will affect the accuracy and completeness of the data and the optimization results.
NEW QUESTION # 19
Alpine Energy realigns its sales territories quarterly and saves a copy of the final alignment published during each planning cycle. At the start of the next quarter, planners for the company want to avoid redrawing the existing territory boundaries every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?
- A. Import from Salesforce Territory Model
- B. Import from Alignment
- C. Import from CSV
- D. Import from Data Set
Answer: B
Explanation:
To avoid redrawing the existing territory boundaries every time they create a new data set and alignment, Alpine Energy can use the Import from Alignment feature in Territory Planning. This feature allows the customer to import an existing territory model and boundary assignments from another alignment that uses the same territory boundaries as the new data set. This way, the customer can save time and effort by reusing their previous territory design and making adjustments as needed. To use this feature, the customer can follow these steps:
Click the Territory Planning tab to launch the app and display the Browser window.
Hover over an active data set and click the + symbol to add a new alignment.
Enter a Name and Description (optional) for the alignment and click Next.
In the Create Alignment window, select Import Model | Import from Alignment | Next.
Select an existing alignment from which to import the model and boundary assignments.
Click Import.
Reference:
: Create an Alignment in Salesforce Maps Territory Planning | Salesforce Help
: Import a Territory Model from Another Alignment | Salesforce Help
NEW QUESTION # 20
In which two ways can a rep update the hours they can be on the road when using Maps Advanced?
- A. Click on a day within Maps Advanced Route and update the start and end times
- B. Update Maps Advanced Shared Visit Windows
- C. Change Maps Advanced Visit Windows for all their accounts.
- D. Click on their settings from Maps Advanced Route and update their working hours.
Answer: A,D
Explanation:
there are two ways that a rep can update the hours they can be on the road when using Maps Advanced. One is to click on their settings from Maps Advanced Route and update their working hours4. The other is to click on a day within Maps Advanced Route and update the start and end times5. Therefore, the correct answers are C and D.
NEW QUESTION # 21
The company has the requirement to highlight the Preferred Pronoun information for their Contact records. Their reps are using Salesforce Maps to visualize the locations of company's Contacts before reaching out to them. How can the Preferred Pronoun field for each Contact record be exposed inside the Maps app?
- A. By concatenating the Prefered Pronoun and Full name on the Contact record in Salesforce using a formula field
- B. By using the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field
- C. By adding a tooltip in the Related Tab configuration
- D. By enabling the Preferred Pronouns setting in Salesforce Setup > Preferred Pronouns
Answer: B
Explanation:
According to the Salesforce News article on Salesforce Products Get More Inclusive with New Gender Identity and Pronoun Data Options1, the new fields for gender identity and pronoun data are part of Salesforce's core objects, which means they are populated through most of its products and available by default. Therefore, to expose the Preferred Pronoun field for each Contact record inside the Maps app, an admin can use the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field2. This way, when a user hovers over a marker on the map, they can see the preferred pronoun of the contact along with other information.
NEW QUESTION # 22
Alpine Energy realigns its sales territories quarterly and saves a copy of the final alignment published during each planning cycle. At the start of the next quarter, planners for the company want to avoid redrawing the existing territory boundaries every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?
- A. Import from Salesforce Territory Model
- B. Import from Alignment
- C. Import from CSV
- D. Import from Data Set
Answer: B
Explanation:
Explanation
According to the Trailhead module 3, the import from alignment feature allows planners to import existing territory boundaries from a previous alignment into a new data set and alignment. This way, they can avoid redrawing the boundaries every time they create a new data set and alignment. This feature is useful for companies like Alpine Energy that realign their sales territories quarterly and want to preserve their previous alignments.
NEW QUESTION # 23
A regional sales director wants to import all accounts in a region into a single view within Territory Planning.
There are over 350,000 accounts that make up the territories in this region. Which data set creation strategy should a Consultant recommend?
- A. Use a single SOQL query and aggregate to the container level.
- B. Use multiple Salesforce reports.
- C. Split the accounts across multiple data sets.
- D. Use multiple SOQL queries.
Answer: A
Explanation:
Explanation
According to the Trailhead module 2, this is the best strategy for creating a data set with a large number of accounts. A single SOQL query can retrieve up to 500,000 records, and aggregating to the container level can reduce the number of units in the data set. This can improve the performance and efficiency of Territory Planning.
NEW QUESTION # 24
What are three things that can be published from Territory Planning to Enterprise Territory Management?
- A. Manually Assigned Opportunities
- B. Manually Assigned Accounts
- C. Territories
- D. Geographic Territory Rules
- E. Lead Assignment Rules
Answer: B,C,D
Explanation:
Explanation
According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules. Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2. Territories are the hierarchical units that define sales and service coverage areas3. Geographic territory rules are rules that assign accounts to territories based on their address fields4.
NEW QUESTION # 25
A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?
- A. The filters on the Layer have been changed
- B. Plot Visible Area is enabled
- C. The maximum records to plot setting for mobile is considerably less compared to desktop
- D. The underlying Salesforce records have been deleted
Answer: B,C
Explanation:
According to the Trailhead module 2, there are two possible reasons for missing markers on mobile devices compared to desktop devices. One is that the maximum records to plot setting for mobile is considerably less compared to desktop, which means that only a subset of records will be plotted on the map. The other is that the plot visible area feature is enabled, which means that only the records that fall within the current map view will be plotted.
NEW QUESTION # 26
In which two ways can a rep update the hours they can be on the road when using Maps Advanced?
- A. Click on a day within Maps Advanced Route and update the start and end times
- B. Update Maps Advanced Shared Visit Windows
- C. Change Maps Advanced Visit Windows for all their accounts.
- D. Click on their settings from Maps Advanced Route and update their working hours.
Answer: A,D
Explanation:
Explanation
there are two ways that a rep can update the hours they can be on the road when using Maps Advanced. One is to click on their settings from Maps Advanced Route and update their working hours4. The other is to click on a day within Maps Advanced Route and update the start and end times5. Therefore, the correct answers are C and D.
NEW QUESTION # 27
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