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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. What is part of the HP imaging and printing hardware value proposition?

A) Most new models introduced every year
B) Recognized for world class reliability
C) Smallest product footprint form factor
D) Number 1 in sales volumes per product

2. Which property makes HP toner work correctly in an HP LaserJet printing device?

A) Melts at the correct temperature
B) Mixes evenly to create millions of colors
C) Soaks into paper for a permanent bond
D) Liquefies on contact with paper

3. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
B) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
C) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

4. In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?

A) Optimizing the infrastructure
B) Managing the environment
C) Managing the fleet
D) Improving the workflow

5. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
B) All upload files are converted into an XML format prior to uploading to the ICPP portal
C) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
D) The supplies import has the correct contract ID to match the contract upload ID.

Solutions: