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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A) Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
B) Enables a sales organization to track and manage activity threshold for a competitor.
C) Enables a sales organization to track revenue won to date, while using reference
D) Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.
E) Enables sales organization to develop a comprehensive SWOT analysis of a reference.

2. A company is implementing the Oracle Fusion territory Management application. Identify three duty roles related to territory management, which have to be assigned to administrators and users to access the application.

A) Territory Management Enterprise Administration duty role
B) Territory Management User duty role
C) Territory Management Administration duty role
D) Territory Management Setup duty role
E) Territory Management Enterprise duty role

3. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.

A) Verify that the correct URL has been entered in the image server alternate path.
B) Set the catalog as a Rollup Catalog.
C) Verify that the appropriate attribute are present and associated in the item master.
D) Navigate to the category's Filter Attributes tab and add the appropriate filter.
E) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
F) Upload the correct product images to Oracle's servers.

4. Identify the relationship between sales methods and sales stages.

A) no relationship
B) many-to-many
C) one-to-many
D) many to one
E) one-to-one

5. You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.

A) This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
B) Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
C) Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
D) Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
E) Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.

Solutions: