ITIL-4-Transition日本語 PDF Practice Q&A's

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  • Total Questions: 98
  • Updated on: Oct 31, 2026
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  • Total Questions: 98
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ITIL ITIL-4-Transition日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Create, Deliver, and Support: The section involves understanding how to create, deliver, and support IT services. PeopleCert ITIL v3 professionals will learn how to plan and build a service value stream, as well as how to contribute to the creation, delivery, and support of services across the Service Value System (SVS) and value streams.
Topic 2
  • ITIL 4 Foundation: This topic covers the fundamental concepts of service management, including the ITIL guiding principles, the four dimensions of service management, and the ITIL service value system. ITIL v3 professionals will need to understand how these concepts interconnect to form the basis of IT service management.
Topic 3
  • Drive Stakeholder Value: Here, the ITIL v3 professionals will understand how to design customer journeys and shape demand for IT services. They will also learn how to define service offerings, onboard and offboard customers and users, and ensure continual value co-creation through service consumption and provisioning.
Topic 4
  • High-Velocity IT: The ITIL-4-Transition exam candidates need to understand the high-velocity nature of the digital enterprise and the demands it places on IT. This includes grasping the digital product lifecycle within the ITIL 'operating model' and the importance of the ITIL guiding principles for delivering high-velocity IT.
Topic 5
  • Direct, Plan, and Improve: The topic covers the principles and methods of direction, planning, and improvement within the context of the SVS. ITIL v3 professionals will learn about the integration of GRC and how to use Communication and Organizational Change Management for direction, planning, and improvement.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-mp-transition-2709

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ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) Sample Questions:

問題管理の 3 つのフェーズの正しい順序は何ですか?

  • A. エラー制御、問題制御、問題特定
  • B. 問題管理、エラー管理、問題特定
  • C. 問題の特定、エラー制御、問題制御
  • D. 問題の特定、問題管理、エラー管理
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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ユーザーとは何ですか?

  • A. サービス消費の予算を承認する役割
  • B. 組織を指揮し、管理する役割
  • C. サービスの要件を定義する役割
  • D. サービスを使用するロール
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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サービスの機能を説明するのに適した用語は次のうちどれですか?

  • A. ユーティリティ
  • B. 保証
  • C. 出力
  • D. 結果
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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デジタル組織の例はどれですか?

  • A. IT変革を遂げた組織
  • B. IT を活用して業務プロセスをサポートする組織
  • C. ITを活用して戦略の方向性を変える組織
  • D. IT を活用して「サービス デスク」業務を改善する組織
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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パフォーマンスの定義と測定に役立つツールとして何が使用されますか?

  • A. インシデント記録
  • B. 継続的改善記録
  • C. 変更スケジュール
  • D. サービスレベル契約
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).

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