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BlackBerry 10 Support Specialist Sample Questions:

1. What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?

A) Enterprise and Home
B) Work and Home
C) Server and Personal
D) Work and Personal

2. A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?

A) NFC is connected to external device
B) Wi-Fi radio is enabled
C) Wireless carrier data is not connected
D) Bluetooth radio is not connected to the wireless network

3. A user can download some applications over mobile, but not all. Why is the user having this issue?

A) Use Wi-Fi' is enabled
B) Mobile network is disabled
C) Application is over 50MB
D) Application is over 25MB

4. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) The application can be installed using a SD card containing the BBOS application.
B) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
C) Such applications can only be pushed from the server.
D) The same BBID needs to be used to install the application.

5. A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A) Bluetooth
B) Media Sharing
C) Accounts
D) Security and Privacy

Solutions: