A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed:
The applicant must upload an image of their driver ' s license.
The license reviewer must perform a background check within five business/working days.
The license reviewer must enter the background check results into an external system manually within two business days of completing the background check.
The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review.
The license reviewer may add additional steps/tasks for a particular application as needed.
Which statement is true regarding Action Plan Templates relative to the business requirements above?

• A. The reviewer users cannot create their own tasks within a predefined action plan template
• B. An action plan template can be created for the business license application object, and a document checklist item for the image upload can be created
• C. Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan
• D. A document checklist item for an action plan template cannot be created

The City of Snaxboro has been using Public Sector for Licensing, Permitting, and Inspection management for some time now. The city wants to quickly gain intelligent insights into its business operations using pre-built templates.
Which tool is recommended to help them achieve this requirement?

• A. Tableau for Public Sector
• B. Salesforce Einstein
• C. Salesforce Reports & Dashboards
• D. CRM Analytics for Public Sector

A Public Sector Organization (PSO) has recently deployed Grants Management from Agentforce Public Sector within their Salesforce Org and has launched their publicly available Grants Portal. The PSO would like to ensure that they meet their statutory requirements and perform their due diligence, as they now have Organizations registering via their portal.
The PSO ' s statutory and due diligence processes include verifying the details of the Organization as well as requesting, collecting, and storing documentation about the Organization. The PSO would like to track these activities separately, as these processes can be run in parallel.
Which feature available in Public Sector would the Technical Consultant configure to meet the PSO ' s requirements?

• A. A Support Process targeted at Account
• B. A Path targeted at Account
• C. An Action Plan Template targeted at Account
• D. An Action Plan targeted at Account

A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker ' s supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout.
What should the Administrator check for next?

• A. Verify that the case worker has OmniStudio User permission.
• B. Verify that the case worker has the Decision Explainer Permission set
• C. Verify that the case worker has OmniStudio Admin permission.
• D. Verify that the case worker has the Rules Engine Runtime permission.