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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

Question 1

Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

A. Have Joseph startup from OS X Recovery and open the Firmware Password utility
B. Ask Joseph to startup from OS X Recovery and choose
C. Help Joseph erase the hard disk and reinstall OS X and forgotten.
D. Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.

Question 2

John wants more information about backing up his data in OS X.
You inform him of Time Machine and show him how to start process at home. He is concerned that the backup will fail and he will not be able to determine if the process worked. How is John alerted to his initial backup status with Time Machine in OS X Yosemite?

A. There is a diagnostic LED on all computers that will flash when the Time Machine backup fails.
B. John will have to perform a manual check of his backup in order to confirm that the backup was successful.
C. Time Machine provides Notifications of any issues that arise during the initial backup and when the first backup is complete.
D. The computer is unusable while completing the first backup.

Question 3

Mary does not want a folder named Finance in her Documents folder to be searched when using Spotlight. What should Mary do to prevent searching in this specific folder?

A. Label the folder with a red tag from the Action pop-up men in the toolbar. Any items marked with a red tag are automatically excluded from Spotlight searches.
B. Control-click the folder and choose Not Available in Spotlight from the Options menu.
C. Change the folder permissions. Click on the folder in Finder, then choose Get Info from the File menu. Select the box for Not Available in Spotlight
D. Go to System Preferences > Spotlight > Privacy. Add any files or folders to this list.

Question 4

Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?

A. Quit Pages and adjust the framework which may be mismatched.
B. Restart from a different volume and try to reproduce the issue.
C. Quit Pages and try to open the document with Text Edit.
D. Attempt to open a different Pages document.

Question 5

At which stage in the startup process does the Mac know which startup disk to choose?

A. Boot Loader
B. Firmware
C. Software
D. Hardware

Solutions: