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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is a purpose of employee evaluations?

A) To measure the psychological symptoms of organizational dysfunctionality
B) To educate employees on the personalities of supervisors and help them adjust to management styles
C) To assist management in making human resource decisions
D) To serve as a screening device for hiring new employees

2. A is ambitious and cheerful at work. Which type of values are these?

A) Terminal values
B) Intermediate values
C) Instrumental values
D) Determinate values

3. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) World peace
B) Autonomy and self-reliance
C) Prosperity
D) Economic

4. Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A) A system that emphasizes group rewards for maximizing productivity
B) A system that emphasizes rewards for individual contributions as well as for selfless contributions
C) A system that emphasizes group rewards based on aggressive competitiveness
D) A system that emphasizes individual rewards for aggressive competitiveness

5. What is a positive effect of a cohesive group?

A) Bringing heterogeneity to the process
B) Reducing group norm effect
C) Improving group productivity
D) Promoting value flexibility

Solutions: