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Salesforce Certified Slack Consultant Sample Questions:

1. Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A) Leave posting permissions open to encourage engagement.
B) Restrict posting permissions to include only the session moderators.
C) Encourage employees to delete answered questions to keep the channel organized.
D) Ask employees to respond to messages with emoji reactions.
E) Create a workflow where employees can engage by submitting questions.

2. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) They can define how many they need.
B) One
C) Five
D) Four

3. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
B) EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.

4. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Ensure users' emails in Slack match SSO.
B) Require users to login with their existing email and password.
C) Ask users to update their usernames to a standard nomenclature.
D) Make sure all guests are promoted to full members.

5. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Governance Session
B) Channel Strategy Session
C) Grid Design Workshop
D) Key Messaging

Solutions: