Exam Name: Callpilot 4.0 installation and maintenance exam
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-162 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Advanced Features | - Telephony integration
|
| Troubleshooting and Diagnostics | - System troubleshooting
|
| CallPilot System Overview | - CallPilot architecture and components
|
| Maintenance and Administration | - System administration tasks
|
| Installation and Configuration | - System configuration
|
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