Exam Name: Navision 4.0 Relationship Management
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Microsoft MB7-231 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales and Marketing Relationship Processes | - Using Relationship Data in Sales Cycle - Setting Up Sales Relationships |
| Topic 2: System Integration Features | - Interaction Logging and History - Outlook Integration and Synchronization |
| Topic 3: Contact and Interaction Management | - Understanding Contacts and Related Parties - Managing Interaction Templates and Communication |
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