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Apple OS X Support Essentials 10.9 Sample Questions:

1. What permissions are modified by the Disk Utility Repair Permissions feature?

A) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
B) The master password is used to reset local account passwords.
C) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used to locate files and folders on the volume.
D) Disk Utility is the primary application for creating and managing disk images.

2. What's target disk mode and how is it engaged?

A) A network location is a saved state of Network preferences that contains all network interface settings. Only administrators can define network locations, but if more than one location exists, all users can switch between the various network locations via the Apple menu.
B) Target disk mode is a Mac-specific hardware feature that, when engaged, will share the Mac computer's internal disks through the FireWire ports. Target disk mode can be engaged from Startup Disk preferences or by holding down the T key as you turn on the Mac.
C) Documents saved to iCloud can be managed from the application that was used to create and save the document. iCloud documents don't appear anywhere in the Finder that a user would normally look.
D) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used to locate files and folders on the volume.

3. You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

A) Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.
B) In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.
C) Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.
D) Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.

4. ---
Three methods for uninstalling applications include:
Open Launchpad, hold down the Option key, and click the "X" button In the Finder, drag the primary application to the Trash and then empty the Trash Use a custom-built uninstaller package

A) What three primary sources can Migration Assistant pull from?
B) What four methods can be used to restore from a Time Machine backup?
C) Which two methods can be used to automatically connect a network share?
D) What three methods can be used to uninstall applications?

5. A Safe Boot performs the following permanent actions:attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

A) What does the master password do?
B) Where are the keychain files stored?
C) Which changes are made when OS X Safe Boots?
D) How can you acquire the OS X Mavericks installer?

Solutions: