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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. What is the main function of Server Monitor?

A) it executes a full suite of diagnostics on all internal Xserve hardware.
B) It provides the video driver software to support connection of an Apple Cinema display to an Xserve running Mac OS X Server.
C) It monitors the Mac OS X Server operating system and reports on any crashed processes.
D) It provides detailed status of Xserve hardware functionality.

2. Where is the BEST place to look for information regarding special take-apart tools for an Apple product?

A) Service manual
B) Discussions
C) Service News
D) User's manual

3. Which of the following tools is required to remove most major modules inside an Xserve G5?

A) Hex Nut Driver
B) None
C) Torx Driver
D) Flat Blade Screwdriver

4. A Power Mac G5 fails to start up, and the status light on the front of the computer flashes three times. What does this indicate?

A) No startup disk found
B) Firmware v3.0 upgrade required
C) Thermal failure
D) No RAM banks passed memory testing

5. A customer asks about RAM speed requirements to upgrade his eMac (USB 2.0). What Apple resource should you refer this customer to?

A) Service manual
B) Downloads
C) Discussions
D) User's manual

Solutions: