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Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test Sample Questions:

1. Identify the supervisor capacities for Avaya Contact Center Select with IP500v2?

A) 100
B) 30
C) 50

2. Identify the supervisor capacities for Avaya IP Office Contact Center with IP500v2.

A) 100
B) 30
C) 50

3. Which are the correct capacities for Avaya Contact Center Select? (Select two.)

A) Up to 30 Active Multichannel Agents with IP500v2
B) Up to 250 Active Multichannel Agents with IP500v2
C) Up to 30 Active Voice Agents with IP Office Server Edition
D) Up to 250 Active Voice Agents with IP Office Server Edition

4. True or false? The net message for Avaya Contact Center Solutions for IP Office is that midsize businesses can now leverage Avaya customer experience management leadership in a solution that is fit for purpose - simple, yet powerful; with flexible deployment options; easy to use, maintain, and administer, and are all optimized for use with Avaya IP Office software.

A) True
B) False

5. When pitching the Avaya total solution to midmarket customers, which are key areas that are part of an Avaya total solution? (Select all that apply.)

A) Avaya Networking
B) Avaya Security
C) Avaya Contact Center Solutions
D) Avaya IP Office

Solutions: