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HP Selling HP Device as a Service 2018 Sample Questions:

1. Which option is available to customers after 45 days into the trial for DaaS Analytics and Proactive Management?

A) upon request, evaluate HP Service Expert support
B) upon request, evaluate mobile devices with the service
C) upon request, extend the trial for 60 days
D) upon request, receive devices from HP to test the service

2. What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?

A) to ensure that CarePack SLAs are being fulfilled
B) to support the channel partner in driving value for customer's device environment
C) to evaluate the quality of service the channel partner is providing to the customer
D) to suggest how the channel partner could grow the HP DaaS business into other geographic areas

3. When qualifying the opportunity for HP DaaS, what are the three correct considerations to evaluate? (Select three.)

A) the opportunity in terms of your sales targets
B) resources needed to see the sales process through to end
C) whether you have a plan to win against the competition
D) the size of the deal
E) how ready is the customer to buy
F) your ability to fulfil the customer's needs

4. What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)

A) next business day hardware support, practically anywhere in the world
B) Accidental Damage Protection
C) HP Service Experts working with channel partners to provide insights into a customer's device environment
D) actionable reports to help customer optimize IT resources
E) an HP helpdesk service for end-users that is available 24/7

Solutions: