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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. The technician is configuring the Enterprise Manager.
Which statement is true about task that can be completed under Enterprise Manager?

A) Itassignscall buffer disk settings an logical drives to the contact recording environtment
B) It sets up recorder roles, which define the functionality of servers
C) It connects Recorder with the third-party system
D) It captures and processes events from server interfaces

2. Which monitoring tool is used to show a visual update on how the Recorder and its components are working in recorder manager?

A) Status SummaryThresholds
B) Configuration Checker
C) Recorder Status Summary
D) Capture Status

3. The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in the administration workflow?

A) Create Organizations and groups
B) Manage entities withassignmentmanager
C) Create users
D) Create roles

4. In Archive, what is the function of a campaign?

A) It defines the physical repository for archived content.
B) It defines how to perform a specific archive task against a specific media.
C) It defines filter rules to determine which recordings to archive.
D) It defines when and how fast archive activity may occur on a recorder.

5. Which statement about Central Archive is true?

A) The archive role resides on the recorder.
B) It archives 100% of recordings (Compliance).
C) It pulls and archives specified recordings from a local recorder only.
D) It uses campaigns (rules) to determine which recordings to archive.

Solutions: